Reviews
When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.
We would highly recommend Otto's auto sales. We saw their ad for a caravan and went to see it. It was exactly as advertised so we purchased it. We were on a time limit, and Otto's worked with us to make sure we could head home to the Soo as scheduled. Altogether a wonderful experience, thank you!
4 months ago
It's always great to find businesses who genuinely treat customers even when they don't do business with them. I visited Otto's to find out if they have a specific model which they unfortunately didn't have at that moment but the way Shane communicated with me gave that genuine feeling which I haven't felt from other car dealers lately!
8 months ago
Great selection of vehicles, and incredible knowledge of BMW models. Kindly offered an extended test-drive, with a diverse route to get a feel for all driving types. I did not end up purchasing, as I was seeking a different model, but really enjoyed working with Shane and Joe.
a year ago
Had a great experience purchasing my 2020 M4 from Otto's. The entire purchase process was done virtually as I am located in Toronto. The sales rep. Masood was just fantastic to work with. Masood took care of every little detail I asked for and was very patient through the whole process as we went back and forth for almost 5 days before I finalized the deal. If you are looking to purchase a BMW I highly recommend dealing with Masood at Otto's. You will not be disappointed.
3 years ago
We are extremely happy with our purchase of the 2011 BMW X3M! The Otto's Auto team was honest and helpful assisting us outright from the start, we did not feel pressured throughout the entire process. He assured us if any problems or issues arise after the purchase that they would help fix and accommodate! After taking the vehicle home, we discovered an issue with the overheating. After notifying the dealership, Shane was able to quickly arrange a loaner vehicle for me and helped us fix the issue by replacing the water pump and thermostat at no charge. A huge thanks again to Joe and Shane for the outstanding customer service at Otto's Auto! We could not be happier with our purchase and will most definitely recommend this family-owned dealership to anyone and will be looking to buy our next vehicle from them again!
3 years ago